## Understanding Vizcom Credits

Manage your usage and get the most out of every credit in your plan.

## What is a Credit?

A credit is a unit of usage in Vizcom. When you use a credit-powered feature, a set number of credits is deducted from your balance. Different features have different credit costs depending on their complexity — the cost is always shown before you confirm an action.

## Who are Credits for?

Any Starter, Pro, or Education user who wants to understand how credits work, what features use them, and what to do when their balance runs low.

### Your monthly balance

Every plan includes a monthly credits balance that resets at the start of each billing cycle. This is your base allocation; it does not roll over.

| Plan      | Credits Included per month | Ability to purchase Add-ons? |
| --------- | ------------------------- | ----------------------------- |
| Starter   | 800                       | Upgrade to Pro                |
| Pro       | 20,000                    | Yes, purchase anytime          |
| Enterprise | Custom                   | Contact Sales                 |
| Education | 15,000                    | Yes, purchase anytime          |

### For Education Users:

## Edu (Solo)

**Single-user · 1 seat** Your account works just like a Pro account. you own it, manage it, and control your credits directly. There are no shared pools or org-level roles. **Credits**: Your credits belong to you personally and are not shared with anyone else. **Buying credits**: You can purchase credits anytime, since you’re the account owner.

> **When to use this:** You’re an individual student or educator who wants Edu pricing without managing a team.

## Edu Organization

**Multi-user · 2+ seats** A shared account for teams, classrooms, or departments. An admin manages billing and credits, while editors (typically students) use the shared balance. **Credits**: All seats draw from a single shared pool managed by the admin. **Buying credits**: Only admins can purchase credits. Editors can use them but cannot buy more.

> **When to use this:** You’re setting up an account for a class or group where one person manages billing and others just need access.

## Base Credits vs Add-On Credits

_**For Pro & Edu users only**_, there are two types of credits on your account:

- **Base Credits:** included in your monthly plan. Reset at the start of every billing cycle. Unused base credits do not carry over.
- **Add-on credits:** purchased separately for extra capacity. Unused add-on credits roll over month to month and do not expire.

**How credits are drawn down:** Base credits are used first. After purchasing add-on credits, they will kick in once your base plan balance reaches zero.

## What features use Credits?

| Generate + Iterate<br>(Create from scratch & explore variations) | Transform & Realize<br>(Reshape, re-interpret & bring to motion) | Finish<br>(Polish & export-ready) |
| --------------------------------------------------------------- | ---------------------------------------------------------- | ------------------------- |
| - Render/Refine<br>- Extend Canvas<br>- Modify<br>- Variate Form/Color<br>- New View<br>- Mix<br>- Change Expression<br>- Extract<br>- Styles Training | - Animate<br>- Make 3D<br>- Try-on<br>- Remove Background<br>- Unify | - Enhance<br>- Upscale Image<br>- Upscale Video<br>- Export SVG |

## Credit Costs by Feature

Credit costs are estimates based on how you use Vizcom.

| Feature                               | Starter: | Pro: | Enterprise | EDU: |
| ------------------------------------- | -------- | ---- | ----------- | ---- |
| Animate _(per second)_                | 72       | 1,805 | Custom      | 1,354 |
| Render/Refine                        | 80       | 2,000 | Custom      | 150  |
| Instant Render                        | 100      | 2,500 | Custom      | 150  |
| Extract                               | 160      | 4,000 | Custom      | 3,000|
| Modify                                | 200      | 5,000 | Custom      | 3,750|
| Try-on                                | 80       | 2,000 | Custom      | 1,500|
| New View                              | 400      | 10,000| Custom      | 7,500|
| Variate                               | 160      | 4,000 | Custom      | 3,000|
| Mix                                   | 88       | 2,222 | Custom      | 1,667|
| Make 3D                               | 20       | 500   | Custom      | 375  |
| Enhance                                | 134      | 3,333 | Custom      | 2,500|
| Magic Erase                           | 400      | 10,000| Custom      | 7,500|
| Remove Background                     | 400      | 10,000| Custom      | 7,500|
| Unify                                 | 80       | 2,000 | Custom      | 1,500|
| Change Expression                     | 400      | 10,000| Custom      | 7,500|
| Outpaint                              | 80       | 2,000 | Custom      | 1,500|
| SVG Export                            | 160      | 4,000 | ✓          | 3,000|
| Styles Training                       | —        | 303   | Custom      | 227  |

## Tracking your usage & managing your balance

**Checking your credits** Visit your settings page to access your Usage Dashboard and view your current balance, usage by feature via the credits conversion table, and any remaining add-on credits.

**Purchasing Add-on credits** Pro & Edu users can purchase add-on credits directly from the app via the settings page; no plan change needed. Add-ons are available in set bundles and charged to your payment method on file.

**When your credits run out** Credit-powered features will be paused until your balance is topped up or your monthly base credits reset.

- **Starter users**: wait for your balance to reset at the start of next month, or upgrade to Pro to purchase add-on credits.
- **Pro users:** purchase add-on credits to continue designing without waiting for your monthly base credit allowance to reset.
- **Edu users:** purchase add-on credits to continue designing without waiting for your monthly base credit allowance to reset.